When I was living in Spain, I found that my high school Latin American Spanish skills were often insufficient to understand many of the Spanish dialects spoken in Spain. So I often had to ask the speaker to tell me again more slowly what he or she had said. Males inevitably spoke louder, but not more slowly. Females, on the other hand, seemed to know intuitively how to help me. They spoke more slowly, and often added gestures or examples that gave me an idea of what they were saying.
Intelligent tests from around the world show that females generally have better verbal skills than men, who tend to excel in mathematical and spatial skills. These are averages, and do not always reflect individual differences. And we don’t know how much these differences are due to genetic differences and how much to environmental opportunities. But right now, women are on average better explainers.
In my last post, I said I was seriously challenged by trying to figure out how to get our new tablet to connect to the internet. Well, we’ve finally solved the problem. And it wasn’t all me who was the cause of difficulty. The directions are abysmal!
It fits a pattern that I’ve noticed for years. It’s almost as if the more clever a new object, the more obtuse the directions. This seems to follow whether it’s a bookcase, a washing machine, a vacuum cleaner or computer equipment, I think part of the problem is due to the directions being written or translated by someone for whom English is a second language.
But I strongly suspect part of the problem is that the person who originally invents this clever piece of kit is also the one who first writes the directions. And I bet more often than not they are male, and that their directions are the equivalent to those men in Spain who seemed to think that saying something more loudly makes it clearer.
So I have a suggestion.
I think all directions should be written by women. I think the hours of frustration that this would eliminate world-wide could probably add a percentage to the GDP of every country in the world that implemented this directive.